We are here to help

Contact us

Email [email protected] or call 403-672-3900, Monday to Friday, 9:00 AM to 6:00 PM MT, about an order, a custom design or a bulk order. We reply usually within 24-48 hours. Our studio is in Calgary, Alberta. We sell online, with free local pickup in Calgary.

Get in touch

We would love to hear from you, and we are happy to help.

  • Email
    [email protected]
  • Phone
    403-672-3900
  • Hours
    Monday to Friday, 9:00 AM to 6:00 PM MT
  • Response time
    We reply usually within 24-48 hours
  • Studio
    Calgary, Alberta, Canada · we sell online; local pickup in Calgary

    Quick answers

    Where is Mintify24 based?

    Mintify24 is a small embroidery studio in Calgary, Alberta, Canada. Our official website is mintify24.ca, and we also sell on Etsy as Mintify24.

    Is the design embroidered or printed?

    Every design is stitched with real embroidery thread using professional high-density embroidery. We never use vinyl, patches or printing.

    What apparel brands do you use?

    We embroider on Gildan (crewnecks and hoodies), JERZEES (quarter-zips), Q-Tees (aprons), Independent Trading Co. (crop hoodies), American Apparel (women’s lightweight crewnecks (gingham appliqué)) and Comfort Colors (T-shirts). Other blanks are available for bulk orders on request. Each product page names the exact garment, its material and its fit.

    How do I care for my embroidered piece?

    Machine wash cold inside out, tumble dry low and do not iron directly on the embroidery. Each product page repeats the care instructions for its garment.

    How can I contact Mintify24?

    Email [email protected] or call 403-672-3900, Monday to Friday, 9:00 AM to 6:00 PM MT. We reply usually within 24-48 hours. You can also write to us from our Contact page.

    All questions

    Checking on an order?

    See where your piece is, or read how shipping and returns work.

    Track your orderShipping policy

    Returns & refunds